LEGAL WARNING

LEGAL NOTICE AND PRIVACY POLICY
OWNERSHIP
In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is stated that this page corresponds to the entity:

Who is responsible for the treatment of your data?
AROCO PLAZA 2017 S.L. CIF: B95886271
Address: PASEO MENENDEZ PELAYO 63 39006, Santander.
Phone: 650942748
Mail: administracion@royalsuitesantander.com
Web: www.royalsuitesantender.com
Registration of the entity:
• Register of hotel / tourism establishments of _______________, with number _____________

Data protection officer: -

You can contact us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are one of the following groups, see the dropdown information:

+ GUESTS
For what purposes are we going to process your personal data?
We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel and guaranteeing the payment of the expenses derived from said stay.
Your data will be communicated to the Security Forces and Bodies in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.
The data will be kept for a minimum of 6 years in compliance with tax, commercial, consumer and book-registration regulations for travelers.
What is the legitimacy for the treatment of your data?
The legal basis is your consent.

+ CONTACTS ON THE WEB OR EMAIL
What data do we collect through the Web?
We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with information in the contact form, you will identify yourself to be able to contact you, if necessary.

For what purposes are we going to process your personal data?
• Answer your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, dealing with your request.
• Commercial or event information by electronic means, provided there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our business strategy.
What is the legitimacy for the treatment of your data?
The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the submit button, the completion of it will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not check the acceptance box of the privacy policy, the sending of the information will not be allowed. It normally has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

+ QUALITY SURVEYS
For what purposes are we going to treat your personal data?
• Assess the degree of quality in the service provided
• Improve the services offered, in compliance with ISO
What is the legitimacy for the treatment of your data?
The legal basis is the express consent of the respondent.

+ SUPPLIERS
For what purposes are we going to treat your personal data?
• Information by electronic means, dealing with your request.
• Commercial or event information by electronic means, provided there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible.
• Billing.
• Carry out the corresponding transactions.
• Billing and declaration of the appropriate taxes.
• Management of control and recovery.
What is the legitimacy for the treatment of your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent to contact us or offer us your products in any way.

+ SOCIAL NETWORK CONTACTS
For what purposes are we going to treat your personal data?
• Answer your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Relate to you and create a community of followers.
What is the legitimacy for the treatment of your data?
Acceptance of a contractual relationship in the corresponding social network environment